Question 1

What is হবে নাকি Coffee?

Accepted Answer

'হবে নাকি Coffee?' is an all-in-one digital business and monetization platform built for Bangladeshi creators and entrepreneurs. With zero upfront fees or monthly subscriptions, you can start earning directly from your audience just by sharing a single link—offering over 30+ services including coffee gifts, memberships, e-commerce shops, courses, and 1-on-1 sessions. Operating on a simple "we win when you win" model, we handle everything from payment gateways to trade licenses and legal hassles, allowing you to turn your creative ideas into a successful online business completely stress-free.

Question 2

Is there any cost to create an account?

Accepted Answer

Not at all. Creating an account is completely free. A small platform fee is only deducted when a transaction happens — there are no upfront charges, no monthly fees unless you choose a plan.

Question 3

Who can join?

Accepted Answer

Any Bangladeshi content creator, writer, designer, developer, YouTuber, educator, photographer, musician, or freelancer can join as a creator. Anyone — including international audiences — can join as a supporter to back their favourite creators.

Question 4

Is the platform available in Bangla?

Accepted Answer

Yes. হবে নাকি Coffee is available in both Bangla and English. You can switch to your preferred language at any time.

Question 5

Is this platform only for coffee gifting, or is there more?

Accepted Answer

Coffee gifting is just the beginning. You can also run monthly memberships, publish paid newsletters and blog posts, sell digital or physical products from your own shop, and offer 1-1 chat or consultation sessions — all from a single profile link.

Question 6

How do I get started as a creator?

Accepted Answer

Sign up, complete your profile with a bio and cover image, then enable the services you want from the Dashboard. To withdraw your earnings, you will also need to complete identity verification (KYC) using your National ID. The whole setup takes under 10 minutes.

Question 7

Can I make my newsletter or blog posts paid?

Accepted Answer

Yes, in two ways. You can make individual posts paid (Pay-per-post), or mark them as Members Only so only your active subscribers can read them. You can also enable both on the same post — members read for free while non-members can purchase access.

Question 8

How do monthly memberships work?

Accepted Answer

You can create membership plans with a monthly or annual price. Subscribed members get access to all your Members Only content. Manual renewal is also supported.

Question 9

Can a creator run multiple services at the same time?

Accepted Answer

Absolutely. You can run coffee gifting, newsletter, memberships, your shop, and 1-1 consultations all at the same time. You can enable or disable any service from the Services section of your Dashboard.

Question 10

How do I view my earnings and analytics?

Accepted Answer

Your Creator Dashboard shows total earnings, coffee count, unique supporters, post views, membership count, shop orders, and detailed per-post analytics. You can filter by date range to view data for any time period.

Question 11

How many drafts can I keep at once?

Accepted Answer

You can save up to 50 drafts at a time. Once the limit is reached, you will need to publish or delete an existing draft to make room for a new one.

Question 12

Can I unpublish a post after it has been published?

Accepted Answer

Yes, as long as your draft quota (50) has not been reached, you can move any published post back to draft at any time.

Question 13

Can someone gift my post to another person?

Accepted Answer

Yes. Any reader can gift your paid post to someone else. This creates an additional earning opportunity for your content.

Question 14

Do I need to verify my identity to use the platform?

Accepted Answer

You can set up your profile and start receiving support right away without verification. However, identity verification (KYC) is required before you can withdraw your earnings. Verification uses your Bangladesh National ID (NID) and takes just a few minutes.

Question 15

What are the Pro, Max, and Ultra plans?

Accepted Answer

By default, the platform deducts a small percentage fee per transaction — the rate depends on the service (gifts, shop, newsletter, etc.). If you prefer a flat monthly cost instead, you can subscribe to a Pro, Max, or Ultra plan for any service. With a plan, you keep 100% of your earnings above the plan fee. Visit the Pricing page to see current plan details.

Question 16

Do I need an account to support a creator?

Accepted Answer

No. You can gift coffee to any creator as a guest without creating an account. However, having an account lets you view your payment history, manage memberships, and easily access content you have purchased.

Question 17

How many coffees can I gift to a creator?

Accepted Answer

As many as you like. You can gift any number of coffees in a single transaction. The creator sets the price per coffee, and you choose how many you want to send.

Question 18

Can I include a personal message when gifting?

Accepted Answer

Yes. When gifting coffee you can write a personal message for the creator. This message will appear on the creator's activity feed.

Question 19

Is my payment secure?

Accepted Answer

Yes, completely. We use trusted Bangladeshi payment gateways — SSLCommerz and aamarPay — to process all transactions. We never store your card or mobile banking credentials directly.

Question 20

Which payment methods are supported?

Accepted Answer

bKash, Nagad, Rocket, debit and credit cards (Visa/Mastercard), and other popular Bangladeshi payment methods are supported. Available options will be shown at the time of payment.

Question 21

Will a creator know when I follow them?

Accepted Answer

Yes, a notification will appear in the creator's Activity Feed when you follow them. However, unfollowing only shows up in their private feed — it is not shown publicly.

Question 22

How do I withdraw my earnings?

Accepted Answer

Go to the Earnings section on your Dashboard and click Withdraw. You must have completed identity verification (KYC) before your first withdrawal. Once verified, you can withdraw directly to your bKash, Nagad, Rocket, or Bangladeshi bank account.

Question 23

What is the minimum withdrawal amount?

Accepted Answer

The minimum withdrawal amount is ৳500. This limit helps keep transaction costs low on both ends.

Question 24

How long do withdrawals take?

Accepted Answer

Mobile banking withdrawals (bKash, Nagad, Rocket) typically arrive within 24 hours. Bank transfers may take 2–3 business days depending on the bank.

Question 25

How much does the platform charge as a fee?

Accepted Answer

Right now it's one flat 3.5% platform fee on every service, effective from 16 September 2026, with no eligibility rules or tiers. Your Earnings section shows the gross amount, platform fee, and net amount separately — no hidden charges. Per-service rates and flat monthly plans are published for the future but aren't active yet. The pricing page always has the current numbers.

Question 26

Will my earnings expire?

Accepted Answer

No. Your earnings never expire. You can withdraw them whenever you are ready.

Question 27

What happens if a payment fails?

Accepted Answer

If a payment fails, no money is deducted and nothing is added to the creator's earnings. You can try again at any time. If the problem persists, please contact our support team.

Question 28

Can I download my transaction history?

Accepted Answer

Yes. From the Transactions section of your Dashboard you can export your full transaction history as a CSV file. You can also filter by date, payment type, status, and service type before exporting.

Question 29

Why do I need to verify my identity before withdrawing?

Accepted Answer

Identity verification (KYC) protects both you and your supporters. It ensures that earnings reach the right person, prevents fraud, and keeps the platform compliant with Bangladesh financial regulations. Verification uses your National ID (NID) and a selfie — it takes only a few minutes and is a one-time process.

Question 30

Do I need a separate tool to write newsletter or blog posts?

Accepted Answer

No. হবে নাকি Coffee includes a built-in rich text editor where you can write, format, and add images directly. No external software or third-party tools are needed.

Question 31

What is the difference between a public and a private post?

Accepted Answer

Public posts appear in the reader feed and are visible to everyone. Private posts can only be accessed via a direct link — they do not appear in the feed. Both can independently be made paid or Members Only.

Question 32

What is the difference between Members Only and Pay-per-post?

Accepted Answer

Members Only means only your active subscribers can read the post — for free as part of their membership. Pay-per-post means anyone can purchase that single post at a set price, without needing a membership. You can enable both on the same post — members read for free while non-members can purchase access.

Question 33

How do I track views, likes, and clicks on my posts?

Accepted Answer

Each post has an Analytics dialog showing total views, likes, clicks, sales count, and conversion rate. A day-by-day chart is also available so you can see how performance changes over any date range.

Question 34

Can I customise the URL or slug of a post?

Accepted Answer

While a post is in draft, the slug updates automatically whenever you change the title. Once a post is published the slug is frozen — this protects SEO and any links you have already shared.

Question 35

Will images I upload to a post be kept permanently?

Accepted Answer

Yes, all images used in a post are stored securely on our servers. However, if an uploaded image is not saved inside any post within 24 hours of uploading, it may be automatically removed during our nightly cleanup.

Question 36

How do I find posts to read as a reader?

Accepted Answer

The Reader Feed shows all public posts in chronological order. You can filter by All, Liked, or Owned, and search by title or subtitle to find exactly what you are looking for.

Question 37

Will the creator know if I like their post?

Accepted Answer

The like count is publicly visible. However, which specific reader liked a post is only visible to the creator through their Analytics — it is not shown publicly.

Question 38

Is my personal information safe?

Accepted Answer

Yes. Your data is stored in encrypted form and is never sold to third parties. We only collect information that is strictly necessary to operate the platform.

Question 39

Can I support a creator anonymously?

Accepted Answer

Yes. When supporting as a guest you can use any name you choose and there is no requirement to create an account. The creator will not know your real identity.

Question 40

Is my payment information stored on the platform?

Accepted Answer

No. Sensitive payment details such as card numbers or mobile banking PINs are never stored on our servers. All payments are processed through the secure systems of SSLCommerz or aamarPay.

Question 41

How do I report suspicious content or an account?

Accepted Answer

You will find a Report option on any post or profile. Our content moderation system automatically detects harmful content, and all reported items are reviewed promptly.

Question 42

Can I delete my account?

Accepted Answer

Yes. You can delete your account at any time from Account Settings. Deleting your account will remove all your personal data from our system. If you have pending earnings, please withdraw them before deleting your account.

Question 43

How is my National ID data handled during KYC?

Accepted Answer

Your NID documents and selfie are stored in a private, encrypted storage bucket that is never publicly accessible. Only authorised platform staff can access them for verification purposes. Documents are retained in accordance with Bangladesh data protection requirements and are never shared with third parties.

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